A customer experience (CX) design strategy comprises intentional design activities and processes that, when taken together, enable a team to deliver exceptional customer experiences. When you create meaningful products or services, they offer unique value to customers and are distinguishable from those of competitors.
Why Growth Hackers and UX Designers should always work together. UX designers could learn a lot from the data-driven mindset of growth hackers. Growth hackers on the other hand too often forget that in many cases, an awesome product is the key to growth.
When thinking of User Experience, we often think of a simple, beautiful, and easy to use feature-set of a product, that makes the user’s life easier. But as a matter of fact, features are merely a small, fragile part of the product.
I think this is quite interesting read. When you are working on a project, the most-often asked question is “when will it be finished?” This question can be an from internal or it could come from a client.
Every day millions of users share their reflections in app store reviews. They express their irritation or excitement, often in hope of contributing to app improvement. Many design and development teams use this information to locate and fix bugs, and some even respond and engage their users.
“You know that old saw about a plane flying from California to Hawaii being off course 99% of the time—but constantly correcting? The same is true of successful startups—except they may start out heading toward Alaska.” —-Evan Williams
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